Shipping & Returns
Our Delivery Commitment:
At ChanAl Modé, we believe the luxury experience begins the moment you click "order." Every piece is inspected for quality and packaged with the care your investment deserves.
Shipping & Delivery
• Processing: Orders are processed within 1–3 business days. You will receive a tracking number as soon as your companion is on its way.
• Domestic Shipping: We offer standard and expedited shipping options at checkout.
• International Shipping: We ship worldwide to ensure your style has no borders. Please note: Customs duties and taxes are the responsibility of the customer.
Returns & Exchanges
Due to the finite nature of our collections and our commitment to small-batch quality, our return policy is designed to be fair and efficient:
• 14-Day Window: Returns must be initiated within 14 days of delivery.
• Condition: Items must be in their original, unworn condition with all tags and packaging intact.
• Small-Batch Note: Because our stock is strictly finite, we cannot always guarantee exchanges for the same item. If your size is out of stock, a store credit or refund will be issued.
• Return Process: To start a return, please contact our customer support team.
The ChanAl Modé Quality Guarantee
Before any item leaves our hands, it undergoes a final signature inspection. We ensure that your tailored sets and luxury handbags meet the high standards of craftsmanship we promised.